Prestige Domestic Services - Terms and Conditions

1. Services

We provide professional cleaning services for residential properties.

Our services include regular cleaning, deep cleaning, end-of-tenancy cleaning, and more.

2. Booking and Payment

Bookings can be made via our website, phone, or email.

Payment is due upon completion of the service.

We accept cash or bank transfer.

3. Cancellations and Rescheduling

Cancellations must be made at least 24 hours before the scheduled appointment.

Rescheduling is subject to availability.

4. Liability

We take utmost care while providing our services.

We are insured against accidental damage.

Clients are responsible for securing valuable items during cleaning.

We also ensure our staff are DBS checked where possible. 

5. Complaints

If you are dissatisfied, please notify us within 24 hours.

We will address any issues promptly.

6. Confidentiality

We respect your privacy and will not disclose personal information.

7. Governing Law

These terms and conditions are governed by the laws of England and Wales.

Thank you for choosing Prestige Domestic Services! Lucy & Tiff 🌟🧹